Shipping policy

Thank you for shopping with Marhaba School. Below you’ll find everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with tracking details (where available).

Shipping Within Australia

We offer shipping across Australia.

  • Standard Shipping: Estimated delivery within 3–7 business days

  • Express Shipping (if available): Estimated delivery within 1–3 business days

Delivery times may vary depending on your location and postal service delays.

International Shipping

We ship internationally to selected countries.

  • International delivery times typically range from 7–21 business days, depending on destination.

  • Shipping costs are calculated at checkout.

Please note:

  • Customs duties, taxes, or import fees may apply depending on your country.

  • These charges are the responsibility of the customer and are not included in the product or shipping price.

Tracking Your Order

Where available, tracking information will be sent via email once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays

While we aim to deliver all orders on time, delays can occasionally occur due to postal services, customs processing, or unforeseen circumstances. Marhaba School is not responsible for delays once the order has been handed to the carrier.

Incorrect Address

Please ensure your shipping address is correct at checkout. Marhaba School cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.

Questions?

If you have any questions about shipping, please contact us at:
info@themarhabaschool.com (or update with your preferred email)